Cookie Policy

 

Traderoot Technologies (Pty) Ltd
Phone Number: +27 (21) 551 5444
Contact: sales@traderootafrica.com
Website: traderootafrica.com

This Cookie Policy was last updated on 19 December 2022.

 

1. Introduction

Our website, https://traderootafrica.com/ (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below, you are informed about the use of cookies on our website.

• Our Website provides clear and precise information about the cookies (including strictly necessary ones) and their purpose when users visit our website.
• That we get prior consent from users to store the cookies on their devices.
• We make available an option for users to deny consent to use the cookies.
• Make the means of providing cookie information, opt-out option, and requesting consent as user-friendly as possible.
• Access to our website content may be conditional on the informed user consent if it is used for a legitimate purpose.
• Security measures are taken from the beginning of a process to the end.Everyone in the organisation is aware of the security policy (POPIA ACT), and follow this step before processing personal data.
• Data masking techniques such as pseudonymisation and encryption are used to protect personal data.

 

2. What are cookies?

A cookie is a small simple file (pieces of codes) that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit. Cookies have a lot of uses but most important ones are session management, user personalization, and tracking.

 

3. Cookies

3.1. First-Party Cookies

First-party cookies are set by the website visited by the user. The data collected using first-party cookies is used for purposes like calculating page views, sessions, and number of users. First-party cookies are used to understand the user’s behaviour and present it in tubular or graphical form for the publisher’s understanding.

3.2 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

3.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

3.4. Third-Party Cookies

Third-party cookies are set by domains that are not directly visited by the user. This happens when publishers add third-party elements (like chatbot, social plugins, or ads) on the website.

3.5. Session Cookies

Session cookies either expire immediately or within a few seconds of the user leaving the
Web browser. Amon other uses, these cookies are used by e-commerce websites to remember the product places in the cart by the user, to keep users logged in, and to calculate each user session for analytical purposes. For example, if an e-commerce website does not use session cookies, then the items added in the cart will be removed by the time the user reaches the checkout page. The server will forget the user and treat him/her like a completely new visitor.

3.6. Persistent Cookies

Persistent cookies stay in the user’s browser for a very long time. Generally, persistent cookies are required to have an expiration date which could be anything between a second to 10 years. Persistent cookies are used by publishers to track a single user and his/her interaction with our website.

3.7. Secure Cookies

Only HTTPS websites can set secure cookies, i.e., cookies with encrypted data. Mostly, the checkout or payment pages of e-commerce websites have secure cookies to facilitate safer transactions. Similarly, online banking websites are required to use secure cookies for security reasons.

 

4. What are scripts?

Scripts are small computer programs (Codes) embedded within webpages, that give those pages extra function. Assists with making our website functioning properly and interactively. This code is executed on our server and on your device.

 

5. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

5.1 Manage your consent settings

Most internet browsers are set up to automatically accept cookies. If you do not want our websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your browser settings so that your browser rejects most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

If you disable the cookies that we utilise on our website, it may impact your overall experience using the website. If you use different devices to view and/or access our websites, you will need to change your cookie preferences on each device.

There are different procedures for changing cookie settings for different browsers. Ensure that you check your browser settings, manuals, and directions for disabling cookies.

For Mozilla Firefox: Choose the menu > “Settings” > “Privacy and Security” > “Cookie and Site Data” and then select the relevant option to manage your cookie settings.
For Google Chrome: Choose the menu > “Settings” > “Privacy and Security” > “Cookies and Other Site Data” and then select the relevant option to manage your cookie settings.
For Internet Explorer: Choose the menu > “Settings” > “Privacy” > “Advanced” > “Cookies” and then select the relevant option to manage your cookie settings.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

 

6. Your rights with respect to personal data (Protection of Personal Information Act – POPIA)

You have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.

 

7. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Email: sales@traderootafrica.com
Tel: +27 (21) 551 5444

Head Office
Ground floor, Waterford House
Century Boulevard
7441 Century City
Cape Town
South Africa